Simple, quick and secure ordering
To make ordering simple, we use a shopping basket function You will find this at top right of the screen. Click on the shopping basket icon to view your shopping basket or change its contents Ordering from Alletheorieboeken is also quick We don’t ask you for any unnecessary information. During the ordering process, we only ask you for the few personal details essential for executing your order. We treat your privacy with great care. We are certified members of Thuiswinkel Waarborg, which means that we are a trustworthy webshop. You can order from us securely.
Delivery is free on all orders above € 35. On all other orders you pay € 2,99 towards delivery costs.
If anything goes wrong with your order, please contact us. If you want to cancel your order, please call us on 046 – 750 4767. If your order has already been processed or you have already received your study materials, then you can ask to make a return. You can find out more on the Returns page.
Questions about ordering
Do I have to pay for delivery from Alletheorieboeken.nl?
Orders above € 35 are sent free of charge, otherwise delivery costs are € 2.99.
Is ordering from Alletheorieboeken.nl secure?
Ordering from Alletheorieboeken.nl is completely secure. We are registered with Thuiswinkel Waarborg. As a customer you can rely on a number of certainties. Would you like to know more? Visit the Thuiswinkel waarborg website.
What information do you need to process an order?
We need the following information to process your order.
- Address details
- Postcode and place name
- Telephone number
- Email address
- You may also provide an alternative invoicing or delivery address
We make every effort to protect your privacy.
How can I view the contents of my shopping basket?
You can find the shopping basket at the top right-hand side of the screen. Click on it to see the study materials that you have added to the shopping basket. You can remove products from the shopping basket by clicking on the cross.
I want to cancel my order. Is that possible?
If you accidentally place an order that you want to cancel prior to payment, please send an email to [email protected] The email should clearly state your details, the date the order was placed and the product ordered. Have you already paid and been sent the product? Then please call one of our staff members on telephone number 046 – 750 4767
Something went wrong during the order!
Did something going wrong during the ordering process? Do not hesitate to get in touch with us on 046 – 750 4767. Our customer service will be happy to help you further. You can also send us an email to [email protected].
How can I cancel an order?
An order can only be cancelled before it has been processed. To be certain that your order has not yet been dispatched, please contact a member of our staff. Preferably do this by telephone on telephone number: 046 – 750 4767. Have you already received your order? Please consult the conditions for returning an order on the Returns page.